Fleet managers at Ryder were using a legacy platform that hadn't kept pace with operational complexity. Data was siloed, mobile access was an afterthought, and the interface required extensive training. Managers spent more time navigating the tool than managing their fleets.

Lead UX/UI Designer. I owned the dashboard redesign and design system implementation, collaborating directly with engineering on MUI component architecture.

Rebuilt the dashboard around fleet manager workflows rather than database structure. Implemented MUI design system for consistency and development speed. Created a mobile companion app that surfaces critical alerts and actions without replicating the full desktop experience. Designed an "Action Center" that prioritizes tasks by urgency and business impact.

Fleet managers are "in the trenches"—they need a tool that thinks with them, not one that requires them to think about it. The strategy was to surface the right information at the right time without requiring navigation.

Legacy system redesigns aren't about starting fresh—they're about honoring existing workflows while removing accumulated friction. Users have muscle memory; respect it.

Expand mobile app capabilities; add predictive maintenance alerts; integrate with third-party telematics providers.